Privacy Policy for Grain Handling Direct

Last Updated: October 2, 2025

Grain Handling Direct ("we," "us," or "our") operates the website grainhandlingdirect.com (the "Website"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit or interact with our Website.

1. Information We Collect

We may collect the following types of information when you use our Website:

a. Personal Information

• Contact Information: Name, email address, phone number, mailing address, or other details you provide when contacting us, submitting inquiries, or placing orders.

• Account Information: If you create an account, we may collect your username, password, and other account-related details.

• Payment Information: Credit card details, billing address, or other financial information when you make a purchase. This information is processed by our secure third-party payment processors and is not stored on our servers.

b. Non-Personal Information

• Usage Data: Information about how you interact with our Website, such as your IP address, browser type, device information, pages visited, and time spent on the Website.

• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience, analyze Website performance, and deliver personalized content. You can manage cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill orders, including shipping and customer support.

• To respond to inquiries, provide customer service, and communicate with you about our products or services.

• To improve our Website, products, and services based on user feedback and analytics.

• To send promotional emails, newsletters, or marketing materials (you may opt out at any time).

• To comply with legal obligations or protect the security of our Website.

• To personalize your experience on our Website, such as recommending products based on your browsing history.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our Website, processing payments, or delivering services (e.g., shipping companies, payment processors, or marketing platforms). These providers are contractually obligated to protect your information.

• Legal Requirements: We may disclose your information if required by law, such as in response to a court order, subpoena, or other legal process.

• Business Transfers: If Grain Handling Direct is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Choices and Rights

You have the following rights regarding your personal information:

• Access and Update: You may request access to or updates of the personal information we hold about you.

• Opt-Out: You can opt out of receiving marketing communications by following the unsubscribe instructions in our emails or contacting us directly.

• Cookies: You can disable cookies through your browser settings, though this may affect your ability to use certain features of the Website.

• Data Deletion: You may request the deletion of your personal information, subject to legal or contractual obligations.

To exercise these rights, please contact us at customerservice@grainhandlingdirect.com.

6. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Children's Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take steps to delete it.

8. International Users

Grain Handling Direct is based in the United States, and your information will be processed and stored in the United States. By using our Website, you consent to the transfer of your information to the United States, where data protection laws may differ from those in your country.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our Website with a revised "Last Updated" date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Grain Handling Direct
Email: customerservice@grainhandlingdirect.com
Address: PO Box 997, Warroad, MN 56763
Phone: 218-271-8131